Aspen is scam contracting company out of Missouri. They are storm chasers they knocked on my door aggressively I answered and right away the guy told me I had storm related damages on my siding and roof, they could take care of that for me without a dime out of my pocket that they will deal with my insurance and I didn't have to do anything and I stopped this very talkative guy with one question, how do you know I have damages to my home if you haven't inspected yet. He's answer they're doing the entire East Cost and my subdivision was the worst hit, that all my neighbors were using them. It's a shame what people will do for the mighty Dollar....
Measuring it from the sky sounds crazy, but it's not. Most roofing contractor use a company called EagleView to measure roofs. It is a great way to bid roofing projects and extremely accurate. Check it out online. I'm a roofing in Texas and Oklahoma my company is called MasterCraft Construction and we run into Aspen allot, they will hit a storm with 150+ salesmen, I know they cannot handle the volume of customers they have. There turnover rate is around 70% is what one of there employees told me. I would steer clear of them.
I work for Aspen and this is crazy... ive been to 6 different storms with them... and NEVER once has anyone i talked to ever said anything about Aspen calling them 5 million times... if you dont answer it... how would you know it was Aspen anyways... who would have told you to come here and look up anyways/
first of all.. before you make up all sorts of perdictions... do this
find 1 person that ever had a leak that used aspen ( all roofing companies have them... but when you put more shingles on houses then lowes sells in all their stores... its a numbers game ) and see how fast it was fixed... bet it was more then fast enough!
second
if you have concerns... look us up on Owens Cornings website ( we are their partner of the year ) and they back up our workman ship warranties
THERE IS NO WAY THEY WOULD DO THIS IF WE WERNT AMAZING!
Now they just need some Salesmen that can spell.
Aspen is shady. They are being sued by multipule insurance companies, owe suppliers 100's of thousands and have been forced to close there doors and even change their name. They may still be working, but once again under another companies name. They like to pay a local company, in a storm area, to use their name so HO's will think they are local. Shady. Yes.
Don't get me wrong though, all storm relief companies are not like Aspen. These companies are usually capable of handling high volumes of claims and the insurance companies because just like your roofers, the insurance team is from out of state as well. They send catastrophe teams.
Who are you kidding? Aspen is 100% legit. I have worked for a few different restoration companies, and believe me when I say Aspen is superior. There will always be times with every company when you will run into unprofessional sales reps, and many homeowners are ignorant of the process but still act like the know everything.
I have worked with restoration companies where the sales reps will CREATE damage on the roof, scare the homeowner into what they believe is an obligatory agreement when in reality contingency, ignore homeowners because they think the value of the roof is too low, swindle money around to pocket more, commit insurance fraud by moving money around to cover deductibles.
Aspen voluntarily gets audited every year to prove that they don't scam people out of money, has OTHERS (like the CCC) stand behind their warranties, upgrades homeowners for free, provides proper documentation in writing showing their subcontractors and ect have been paid off, and does not ask for a penny until the job is completed. There may be some of you who have had the unfortunate experience of running in to a rep who cannot carry him/herself professionally, but in general Aspen is much better than smaller contractors. You always want your contractor to be financially sound.
I'm not entirely sure where you drew your information from, but I think you need to start researching these things before you post them. Aspen is one of the largest contractors in the company, and the biggest national roofers of residential homes.