We have received several calls from this Youn Chen person. After finally answering the phone, they identified themselves as a Cox employee and asks about our service. We told them we were fine and would call if we had any problems. When I called number back (since it seemed sketchy), got their Magic Jack voice mail and said not to ever call back and that we had reported them to police.
Cox Scam -Called verified my home address that they provided. Asked if I wanted to make any changes to my Cox account and hung up. Caller ID shows "Youn Chen"