Glad you were there to intervene.
However, without further information about the scam, there is not much we can tell you.
You might want to read this information from the FBI, regarding safety for seniors
My 92 year old great aunt received a phone call with the name Suzzette Jones on the caller id. This woman claimed to be with a company called First Alert (not the smoke alarms or the medical alarms) and she was a part of their fraud department. She claimed that the service they were charging my aunt for was to protect her from overseas gambling and that my aunt had a payment due, rather payments. My aunt authorized me to speak with her about the matter. So I asked her if she could provide me with a little previous payment history. She said she would have to go through the past records but she didn't feel like it. She got immediately defensive and loud, making it extremely hard to for me to finish any sentences. She then started to claim that my 92 year old aunt was trying to commit fraud against THE COMPANY. It was awful, I'm speechless and I'm not sure what to do next.
Glad you were there to intervene.
However, without further information about the scam, there is not much we can tell you.
You might want to read this information from the FBI, regarding safety for seniors