Hello Susie - thank you very much for bringing this to our attention. Please let me assure you that we hold our team to extremely high standards in our research and customer service efforts. We will be sure to use this in our coaching and training practices, both with the employee noted and with our team in general. I personally promise that if you ever receive another call from our team, it will be much more professional and clear in its intent.
Very rude woman talking really fast this is what she asked: Are you guys still receiving mail at Blah address? I said yes. She said I just need to check some info. Is Blank Blank your IT director? I said I cannot confirm status she said Transfer me to Hr then (very rude). She just called back and wanted transferred to said employee. HR denied verification. I sent her straight to VM.
Well She called again and tried the spill of Are you guys still receiving mail at That’s when I cut her off and said I just spoke with you. What is your contacts name and ill transfer you and they can verify their own info if they choose. I sent her to her contacts VM. Really Lady you are going to call the same company over and over and ask for random IT people? You are going to get VM every time!!!
Hello Susie - thank you very much for bringing this to our attention. Please let me assure you that we hold our team to extremely high standards in our research and customer service efforts. We will be sure to use this in our coaching and training practices, both with the employee noted and with our team in general. I personally promise that if you ever receive another call from our team, it will be much more professional and clear in its intent.
Hello Susie - thank you very much for bringing this to our attention. Please let me assure you that we hold our team to extremely high standards in our research and customer service efforts. We will be sure to use this in our coaching and training practices, both with the employee noted and with our team in general. I personally promise that if you ever receive another call from our team, it will be much more professional and clear in its intent.