Recvd call at 7:30am. If it is UPS I don't know but I had spoken to UPS the night before and requested no one call before 11am to not wake people. When I tried calling number back there was no answer.
Yeah, this is VALID. It's the Tempe, AZ customer contact center for United Parcel Smashers.. I, too, received a call this morning to address a concern I raised with their executives last week regarding how badly they crushed another of my packages. Their Customer Service person was following up.