I certainly hope ML does is not ill because the message from her Dr's office did not reach her. When you call the number left on the message, the recording wants a patient number?!? I don't know what her patient number is!!! All I wanted to do was let them know the message did not reach their patient. Man am I glad this is not my doctor's office!!! I have researched this for over an hour and am very frustrated. Sorry ML, I sincerely tried to reach your Dr's office to let them know.
I've been getting calls for several days now for V. Garcia (who does not live with us) to call Cigna Medical Group Westridge Office. With some research I found the Medical Group's phone number to let them know they have the wrong number for the patient and to take me of the automated reminder calls. The reminder system seems to be set that you get the automated message once you answer the phone. If the answering machine gets the call, no message is left.
This is a valid service used by Medical offices to get results to their patients; unfortunately if you are not the patient you will keep getting the phone call until the message is picked up.