These people call constantly and only let it ring three times so that it never makes it to voice mail. I have cancer and am trying to recover from some rather serious surgery. I need sleep desperately and yet I cannot turn my phone down because I am awaiting so many pathology reports and tests. I can never make it to the phone in time to talk to someone to get these calls to stop. They are a very insidious and slimy organization that plays games by giving anyone who calls back the following recording:
Thank you for calling ERG. Approved Enrollment Center For Affordable Power, Gas & Electric. If you know your agents 4 digit extension, please dial it now. Otherwise please hold for the next available agent.
You can hold for hours, and trust me, nobody ever comes to the phone (it's a clever set up). They do not even have an opt out prompt like other dirtbag companies. These bottom feeders seem to like to play with people. Both my husband and I have tried at various times of the day and we can never get anyone to pick up and help us. These calls are a nightmare for me right now. This is not a good time in my life to be disturbed by calls like these. We cannot get them to stop. Whoever they are, they want to keep themselves as hidden and inaccessible as possible, which is spooky is a bit disturbing (who doesn't have at least an opt out function)!
We have reported them to the National Do Not Call Registry and to the Federal Trade Commission.
I found this website you may be able to complain to them. It has a location of the company in Bath, PA
Hope this helps.
www.numberinvestigator.com/phone/484-282-9672.html