It's Diversified Consultants, a debt collection agency with a nasty reputation. Here's some info on them followed by the FTC's information on your rights.
Diversified Consultants Debt Collectors
Diversified Consultants, Inc.
PO Box 551268
Jacksonville, FL 32255
(904) 247-5500
Diversified Consultants, Inc. is a third-party debt collection agency specializing in the telecom industry. It seeks payment on accounts related to wireless, landline, cable and satellite services for phone, Internet access, television, security and utilities.
The company is sometimes referred to as DCI Collect. It has offices in Jacksonville, Florida, and Portland, Oregon.
The Consumer Financial Protection Bureau database listed 349 complaints about Diversified Consultants, Inc. received between July 2013 and September 2014. Among the allegations were complaints that company representatives had:
• Continued to try to collect debt not owed
• Called outside the appropriate 8 a.m. to 9 p.m. time frame
• Made frequent or repeated phone calls
• Refused to provide information necessary to verify the debt
• Disclosed the consumer’s debt to a third party
• Made false statements or representations.
The Better Business Bureau said in September 2014 it has closed 305 complaints against Diversified Consultants, Inc. in the previous three years, including 162 in the prior 12 months. These pertained to:
• Billing / collection issues
• Problems with product / service
• Advertising / sales issues.
Complaints generally concern contacting wrong phone numbers, and credit reporting disputes. The company has responded and resolved each complaint on file by making adjustments when warranted, the BBB says.
The BBB lists a complaint as “closed” when it is satisfied with the company’s response. “Closed” does not indicate that the consumer is satisfied.
Here is a list of phone number associated with Diversified Consultants:
201—201-499-7970
202—202-618-4930
205—205-985-9488
228—228-475-2701
248—248-569-7780
304—304-453-2433
310—310-532-7257
312—312-470-6174, 312-985-0530
313—313-879-4340
501—501-350-3451
503—503-855-1702
504—504-585-7346
505—505-206-5185
507—507-625-1789
601—601-366-6408
713—713-535-9062
719—719-423-0218
770—770-231-3613
800—800-252-1099, 800-604-0064, 800-771-5361
818—818-396-8752
832—832-460-1525
904—904-247-5500, 904-247-0660
910—910-680-0937
913—913-384-2345
919—919-794-3001
980—980-613-4468
985—985-649-4871
Your rights (what a debt collector can and cannot do).
http://www.consumer.ftc.gov/articles/0149-debt-collection
How to tell a real from a fake debt collector:
https://www.consumer.ftc.gov/articles/0258-fake-debt-collectors