Same call "josh from customer service, calling about your office copiers" when I told him we didn't have any of his copiers he became accusatory and rude. He threw in one last petty insult "well I'm sure things will get better for you soon" before hanging up the call.
He just called me and did the exact same thing. Said he was calling to get the model number of our copier so he could "update the manual". I hung up, he called back a bunch of times and used very vulgar language.
He called me on 10/30/14, and when he would not identify the company he was representing got offensive; called back and left message on voice mail using very vulgar language. by the way he identified himself as "I am Josh from Customer Service".
Phoned and asked for the model number and I hung up. He phoned back multiple times and then left an extremely rude voicemail saying I suck at my job. Complete harassment
Called Nov 14/14 and said he was Josh and needed the model number for our photocopier so he could update the manual. When I said we didn't have a Rico Copier he said "what"...uhhhh... then click he hung up. Completely ODD - obviously a total scam and up to something !!!!