Getting calls from them about upgrading my internet speed from Time Warner. Calling ID does not say they are from Time Warner. They want me to set up an appointment for a technician to come in and increase my speed.
Got 3 calls before I answered the 3rd one. Caller said call was from Time Warner and first mistake was addressing me by my first name. In polite society, if not known, one addresses by surname and designation such as Ms. or Mr. According to caller, TW must make upgrades to service which requires a technician to enter my residence and I refused as that made no sense to me. Caller went on to argue that my refusal would mean that my service/reception will be affected as of 4/22/15. Nice try!!!! My response was I pay for a service and if it is interrupted due to TW's inefficiency and such, I will contact them directly to rectify the problem and if I fail, will cancel my service and return all cable boxes and modems and demand a prompt refund of any amounts paid in advance. Further, I will sign up with a different service provider.
Then I called TW directly to inquire, of course there was no such planned upgrades in my building requiring a technician to enter my residence as this is not the way they conduct business. Further, upgrades do not require the checking of cables in one's residence unless you report a problem that has to be reviewed and then if it is determined by TW that they need access. Need a 'call type' - FRAUD!
Tried to schedule an appointment claiming they were time warner cable. Shady
When I declined the person stated that my house was slowing the network down for the neighborhood and threatened to throttle my internet.