Guy just called with an accent, all he said was "sjflskjfalsjdfs... speak to one of your managers" - where he promptly hung up. I was left there scratching my head like wtf?
Lady just called and asked for a manager. I told her I could take a message and have him call back if he is interested. She said interested in 'what', I asked where she was calling for she said 'university', I asked what university and she hung up. What a joke.
Caller with a thick far eastern accent identified himself as Scott Jones and wanted to discuss our vendor services. He requested to speak to someone from a department that is not only not involved with the process, but does not accept incoming calls as they are outbound only. He promptly hung up after indicating will send an email instead.
Guy called again and asked for my CEO by first name, being the smartass that I am "Which ______?" he replied very snarkily "______ ______!!! YOUR CEO!!!" As a Receptionist, we all basically know when a call is a cold call, it's just instinct so I say "what is the nature of your call" **stunned silence** a huff and a puff and he hangs up. LOL. I have an excel spreadsheet, each tab is the first number of the area code, I have a list of like 50 - 60 numbers organized on each tab and have it up on my computer (minimized) all day, when a call comes in I go to that tab to see if they are on my "black (xls) list" if they're not on the list I listen complacently, if they're on my list... hehe. My list consists of the day they called and a quick summary of the call, I also attach a hyperlink to their number on 800notes for easy reference. I am like the craziest Receptionist because so and so will call and I'll be like "we told you to take us of the list on 3/4/2014 at 10:06 pm to Keesha Williams, you are violating my dnc request" usually there's a stunned silence followed by either a "Sorry for calling, I'll make sure you're off the list" or a hang up.