Called today 01-23-2014...around 11a.m. I answered ...a man asked for a "Douglas Marsett"...not sure if that's spelled correctly...I didnt ask who i was speaking to, just told him he had wrong number.I decided to look up number as I only get calls from people I know and that are in same area code. I'm not in austin tx. Not sure why everyone here has received a pre-recorded message and I got a real live person.
Has anyone tried calling back? (Is recording played when called back as well?)
Who is Douglas Marsett?
And who is calling us?
Its someone saying that I owe some other company 1000 for a loan I never even took out. Plus this was over 10 years ago. they would not give me specific names of this supposed company.
I received a call from "Candace" today 9/15/2015. She wanted me to verify the last 4 digits of my social security number. I told her I would not verify that with anyone on the phone. I asked her who she was with and she said Alliance Group and Associates. I asked for her last name and she would not give it to me. I asked for her address and she would not give it to me. I told her if I owed something to send it in writing. She said it was a Tribute Card and they had been sending me notices and I had been ignoring them. I told her I had not received anything and she began to argue with me. I told her I wanted her Manager's name and she said it was Jason and he was her Father and once again would not give me the last name. She told me her Company was on the East Coast but it was against Company Policy to give the address. I told her I wanted the address because I was going to send a Cease and Desist letter and she hung up on me. I called the number back and she answered "Hello", no Company name. I had to tell her twice who I was and I said "You hung on me, I want your address". She once again told me she could not give it to me for safety reasons.
I know my rights, and this is what she did wrong:
Informing any person that an attempt is being made to collect a debt from the debtor. She said she was collecting for the Tribute Card.
Communicate in any way with a debtor who has informed the collector in writing that no more contact with the debtor is to be made. She would not give me the address to this.
Moreover, deceptive trade practices statutes may permit a consumer to bring a cause of action against a creditor for debt collection practices of an independent agency hired by the creditor. I will file a law suit if I ever hear from them again.
If Jason and Candace do not work for this Company then I apologize. If they do work for this Company they need to read up on fair trade practices.
I filed a complaint with the BBB and The Consumer Protection Financial Bureau. I will also be filing with the Attorney General's Office.
They also use 512-920-5244.
This number is for Ag & Associates, its a collection agency not a scam. They're calling because either you or someone that has used you as a referral or reference owes them money. Technically they can keep calling you because of an established business relationship if you owe them money if you don't know who the person is out there asking for it just say that and they can add you to their Do Not Call list. If you don't tell them who you are they can keep calling. Call center 101 hang up on them doesn't do anything but give them permission to call you back.
Debt collectors have a proven history of harassing innocent third parties by calling outdated numbers. I know this is a fact since I have received calls from debt collectors asking for complete strangers . Unfortunately they refused to listen when I told them they had the wrong number.