Call came in but no one spoke. Called number back only to get message saying voice mail not set up yet. Now we get calls from this number more as well as random other numbers to the point no one here wants to interrupt their work to answer telephone and legitimate customers go to voice mail hurting our quality of care. I Called my IT guy who says nothing to do to stop these clowns, except answer the phone and hang up if its not customer. Sad.
Call came in but no one spoke. Called number back only to get message saying voice mail not set up yet. Now we get calls from this number more as well as random other numbers to the point no one here wants to interrupt their work to answer telephone and legitimate customers go to voice mail hurting our quality of care. I Called my IT guy who says nothing to do to stop these clowns, except answer the phone and hang up if its not customer. Sad.
For a business, "virtual assistant" phone equipment can behave like a receptionist :
require callers to dial an extension, which will deter the autodialers that cannot process it
and tell the caller to press "0" to speak to an employee immediately
"badlist" specific Caller ID numbers and send them to an extension where a voice mail answers
"goodlist" specific Caller ID numbers so they ring immediately,
customer phone numbers
employee phone numbers
supplier phone number
other business numbers
other unfamiliar numbers can go to a special extension where voice mail answers
I have found that most scammers calling my home number do not leave voice mails; they hang up after four to six rings (my voice mail is set to kick in after six rings). That statistic might not apply to dishonest businesses calling your business.