I am so absolutely speechless right now. I received a call today twice from this number. I answered the second time and a woman asked if we knew how to reach the next of kin for a woman with my husband's last name because she had "passed". I told her that I did not recognize the name of this woman although it was my husband's last name. I then proceeded to call my husband at work to ask him (he did not know this woman either). I then called some of his family members who also did not recognize this name. I called the number back and it was Macy's Department Store! I then googled the number and found out it was their credit services. I called them to let them know how disgusting it was to use death as a means of getting in touch with someone, especially when the people on the other end of the phone don't know the person!! This is the lowest of low. I will never shop there.
Woman called me today. Got a second call 3 hours later and they hung up. I called them back quickly to complain that they dialed the wrong number. Their manager requested my name and I didn't give it to them. Told them to not call me.
Haven't you ever heard of credit card fraud? They could be calling you because you there is someone using your info and they are trying to verify purchases before they are made and then effect your credit score. You complain now but don't complain when they don't call you to verify, before somebody jacks your credit up. And as far as receiving calls for next of Kin you should have stopped and asked before jumping to conclusions. Macys credit is known for sending out over payments on accounts that have been sitting around for awhile especially to the next of Kin I guess they could just keep the money. Its funny that you morons have the time to find a web site to rant a rave for no apparent reason just to be able to read your post later, but I guess I'm a moron because I found the post and then took the time out of my day to respond...
I'm sorry that some people have had a bad experience with this telephone number,HOWEVER, It is valid for many other purposes................
My father was a retired employee of Macy's and passed away recently
This telephone # is also for Human Resource Department, the staff at Macy's could not have been more compassionate or helpful in helping me with all the paperwork. I for one am thankful for Macy's HR department they are the BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!