What a scam...our business got a call verifing our address and phone number...sadly the information was given. BIG MISTAKE!!!!! We were billed on our telus phone bill....we contacted the company...they said only the contact person could authorize the info....that didn't happen! They said a letter was sent out .....that didn't happen! What a bunch of crap!!! You wonder how many businesses just pay their bills with out even checking them! What service do you get any way......they only have your adress and phone number!
I too received a charge on my phone bill for $56.44 so I called Bell Canada to dispute the charge. My Bell Canada bill indicated that I accepted a P4E "collect & person to person" call from QC 514 765-3921 . Bell gave me the number of the offending company's financial department who issued a refund cheque BUT ONLY BECAUSE I COMPLAINED WITHIN THE 30 DAY COOLING OFF PERIOD TO CANCEL MY CONTRACT with "Hello Pages" . The number of the financial department of Hello Pages is: 1 888 985-2233 . Make sure that you tell them you want to cancel their service completely....or they will bill you again NEXT MONTH . They told me that I will receive a cheque for $49.95 within 15 days and the HST was collected by Bell Canada so I am going to call Bell again to get that charge cancelled.
Thanks for this info Bryan. I, too, found two charges of $49.95 on my Telus bill. Telus didn't know anything about it and thanks to your post I realised I had been called by Hello Pages and offered a FREE 30 day time trial and would only be billed if I logged on and set up an account after 30 days. I did not log on or set up an account and then noticed I'd been billed the day I was called as well as the exact month later.
I called them thanks to your provision of the 1855 248 1106 number and have been assured that my account is cancelled and the cheque is in the mail. They said up to 6 weeks so we'll see. If this has happened to you call them on this number. The charges came up as "Informationtel" on my bill with Telus. I also spoke with Brenda there, ID #203.
I got a charge of $49.95 + Plus HST every month on my Telus bill too, i called Telus to dispute the charge and they told me to call Hello Page, i called them and they tried to foul me. please make sure take down their name and ID#, than fax letter to indicate to cancel the contract immediately, here is fax#1-954-717-5156 attn: Supervisor. don't forget to forward the copy to Telus too.
I have received this charge on my Telus bill, and have reported it to Telus Fraud Dept. Telus customer service has also reported this by email for me.
Same senario-I received a call, which I thought was from Yellow pages- offering a free 30 trial for online advertising. It sounded very legit. DO NOT accept this call!!
I have faxed a letter to the # above and also to Telus Fraud dept
I had received a call some three months ago offering to advertise by business for free for the firs 30 days and thereafter with a $49.95 monthly charge. I did not agree at first as I had not heard about the compay. However the marketer insisted and I agreed. Within the fist two weeks, I realized my mistake and called them to cancel my subscription. Well, I was surprized with my phone bill as they had charged me the very day I had agreed to a free 30 day offer. When I called them, I was told that my order has been cancelled a check will be mailed in 4 - 6 weeks.
Surprize, suprize...I just got my next monthly phone bill and I again had the $49.95 charge. So I called them once again. I was told that my first check has been mailed and the next one will be sent after 4 - 6 weeks. Meanwhile I have paid 13% HST on these charges. IT SUCKS WTIH ONLINE HELLO PAGES