called twice today while i was at work (9:55AM, 5:09PM), answered the second time. asking for a lawrence ramsey; never heard of the guy in my life. gave options 1 or 2 if i was lawrence ramsey. hit 2. gave options 1 take some time to find him, 2 if he's unavailable, 3 if i'm not lawrence ramsey. hit 3, connected me to a black rep who removed my number from the list (he had no idea what my number actually was.) also appeared to call from 540.446.0223 at 1:13PM.