Female rep letting me know my vacation credit for a trip to Florida expired a month ago. Claims I signed up for the credit 18 months ago & was trying to get me to renew because she didn't want me to lose the vacation. I told her it was OK because I already go on plenty of vacations. She backed down & eventually hung up. No hard sell, but my tone of refusal was solid.
Female rep letting me know my vacation credit for a trip to Florida expired a month ago. Claims I signed up for the credit 18 months ago & was trying to get me to renew because she didn't want me to lose the vacation. I told her it was OK because I already go on plenty of vacations. She backed down & eventually hung up. No hard sell, but my tone of refusal was solid.