A man phoned for the Engineering Department, and I explained that he couldn't be transferred without a contact name.  Next he requested an executive who has nothing to do with that area, and I told him so, but he wanted to speak with him, anyway.  I asked what his inquiry was in reference to, and he replied, "You mean I can't talk to Mr. X?"  I stated that executives' calls must be screened, and he said, "Well, you're doing a good job with that," then hung up.  Researching the number led to Mid-States Technical Staffing, the second employment agency to try to get past me today.