Received a phone call on 6/25/2012 at approx 6:00 p.m. from a man with an Indian accent stating his name was John Matthews who works at Microsoft. He stated there was a bad virus on my computer and it would cause it to start running extremely slow. He wanted me to verify the computers serial number, etc.
Received a phone call on 6/25/2012 at approx 6:00 p.m. from a man with an Indian accent stating his name was John Matthews who works at Microsoft. He stated there was a bad virus on my computer and it would cause it to start running extremely slow. He wanted me to verify the computers serial number, etc.
Received a phone call from a 000-000-0000 number (yes, literally all 0s) - a "David Morrison" stated that he works for the Microsoft Windows Service Center and that my computer had been sending Microsoft error messages. Since he spoke with a thing middle-eastern accent, I assumed it was some sort of scam that I hadn't heard of yet and asked him where I could reach his supervisor. He gave me this 567-244-4116 number. When I called it, a man named "Jerry" answered with just a "hello". When I told "Jerry" where I had gotten the number, he told me that he was, indeed, "David Morrison's" supervisor. "Jerry" also had a thick middle-eastern accent. Not sure what's going on here, but what I AM sure about it that they are NOT Microsoft employees! I hung up shortly after, so I never did find out what they actually wanted. Probably money to fix my computer?
I just received a call from this number and they said they worked for Microsoft and I had a virus on my computer. I asked several questions and told them this is probably a scam. He gave me the same number 567 244-4116. I looked the number up on the computer and this is what is on their websire:
GEN6 PC SUPPORT provides instant tech support using on-demand remote support technologies and integrated PC tools that are robust, fast, & secure. The Internet connection is firewall-friendly and uses 256 bit SSL-encryption sessions, which makes it safe to control and manage computer & network systems remotely. It's like watching your computer fix its self! You can choose to watch and talk on the phone with the technician while the computer is being fixed or you continue doing what you were doing. This technical support service requires an active subscription to any of our PC Support Plans or a purchase of one-time Online PC Help service.
SUPPORT PROCESS:
Client with an incident calls our support technician's hotline @ +15672444116 and describes the nature of the problem.
Our support technician directs the client with incident to accept a remote control session
The client accepts that our support technician will take remote control of their computer
The remote control process is initiated by selecting the appropriate code. The support technician will complete the service and ensures that the client's computer is working well again.
Trade secret technologies to get the information you need to protect your interests, reputation and profitability
I just got a call from a man with a thick middle-eastern accent from this number, claiming to be from Windows technical support, located in Ohio. The man began to tell me about my computer sending warnings and errors to them. I began asking him questions such as... "Which computer is the one infected" or "What is it infected with"...he had no answers, and repeated that my computer is infected through the internet. I kept asking the aforementioned questions, that he would not respond to, and he began to stutter, to which he proceeded to tell me he was going to transfer me to his superior. Once on the line with the other middle-eastern man, he said the same thing that my computer is infected. I asked, "Which computer, and what infection" He said it was the virus "N32" (Or something starting with an N) But he never told me which computer was sending the warnings, because "It is through the internet" He said If I use the same connection in all computers at my home, they are probably all infected. I tried calling back using *67, twice. They picked up the phone, and then hung up. Something I don't believe to be in nature from a Windows, or any other reliable software company trying to provide services. Thus, why i conclude it's a scam.