http://www.egscorp.com/
Website blurb:
Expert Global Solutions, Inc. is the holding company for various direct and indirect subsidiaries (EGS), including EGS Financial Care, Inc., formerly known as NCO Financial Systems, Inc. (EGS FC), and EGS Customer Care, Inc., formerly known as APAC Customer Services, Inc. (EGS CC). EGS FC, a licensed debt collector, is EGS’ principal provider of EGS’ financial care services. EGS CC is EGS’ principal provider of EGS’ customer care services, and does not provide debt collection or other financial care services. EGS FC, EGS CC and certain other EGS companies operate under the brand, Expert Global Solutions, but all of these companies remain separate legal entities. Nothing in this website shall be construed to imply otherwise. In the event of any confusion or conflict between language or definitions in this paragraph and on this website, the language and definitions in this paragraph shall control.
Extensive complaints against this group. See BBB page
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BBB:
THIS BUSINESS IS NOT BBB ACCREDITED.
EGS Financial Care, Inc (EGS) [AKA: Expert Global Solutions, Inc
formerly NCO Financial Systems, Inc]
Phone: (877) 278-2306
Fax: (866) 306-6184
400 Horsham Rd. Suite 300 , Horsham, PA 19044
[email protected]
http://egscorp.com
Government Actions
Federal Trade Commission v. Expert Global Solutions, Inc.
Date of Action: 7/8/2013
On July 8, 2013, a Stipulated Order for Permanent Injunction and Monetary Judgment was finalized against Expert Global Solutions in the United States District Court of Northern District of Texas. Initially, the Federal Trade Commission filed a complaint against Expert Global alleging the company violated the Fair Debt Collection Practices Act and the FTC Act by using tactics such as calling consumers multiple times per day, calling even after being asked to stop, calling early morning or late at night, calling consumers' workplaces despite knowing that the employers prohibit such calls, and leaving phone messages that disclosed the debtor's name, and existence of the debt, to third parties.
The proposed order permanently enjoins Expert Global from falsely representing that they will not call a number to collect a debt; not harass, oppress, or abuse a consumer while attempting to collect a debt; not communicate with third parties about a consumer's debt; not communicate with a consumer at his or her workplace if it is clearly inconvenient or prohibited by the consumer's employer; except in limited circumstances, cease communications if a consumer has requested no further contact or if a consumer refuses to pay a debt; and not violate any provision of the Fair Debt Collection Practices Act. Additionally, the order assessed Expert Global with a Three Million Two Hundred Thousand Dollar ($3,200,000) civil penalty for its violations. The sentencing judgment was finalized on July, 8 2013 in the U.S. District Court for Northern Texas.