If you are still having trouble with this person calling you try this. Cal 1-800-425-2052 and enter reference number 30041115 the enter the fax number when you are told to. I don't know if it will work or not but that is what it says to do on the bottom of the sheet they fax through.
Someone from your office or business tries to send a fax several times a week to my home phone number 613-938-0517. Would you kindly check your records as this is not a fax number that you are attempting to reach.