I was called by this number and he stated his name was Brian and that he was calling me back as my call was dis connected. I didn't call him but he wanted to know if I wanted to reschedule with someone else to have my dryer fixed he said I called Ge to have another company .
Got a call from a guy who identified himself as Brian with GE at the beginning of the call and said that he was returning my call and that Bridgett had taken the message. I told him that I hadn't made a call today but maybe my husband had. I told him that we had a service call for tomorrow. At the end of the call he identified himself as Frank. Weird. So I called the this number back. Of course no answer and the automated message said the voicemail was full. Then I called back and the automated message said the voicemail box had not been set up yet. Obviously not from GE
Just as Darcy indicated above, 605-200-0000 is indeed a legit GE Customer service number - it's their South Dakota customer center number. However the number given above - 800-444-1845 does not take you to GE, but to Monogram Preferred Services. Monogram provided a number to GE Credit, who identified the SD Customer Service number as valid, but said that I'd have to call the SD number to straighten things out.
I tried. All I got was a voice recording that the mailbox is full.
I had been trying to get a GE service supervisor to contact me, and the callback name was Shane @ 605-388-4010 on my answering machine. I returned the call only to be advised that he would be 'out of the office' until August 12th. Really poor service by General Electric for their hybrid water heater!!