Has been calling almost every day for the past two weeks. Finally did *69 and dialed the number. Got "customer service". Guy didn't even tell me his name or ask for my name. Kept on saying he could help solve my problem by giving him my account number and SS number. I refused at least three times through out the entire conversation and insisted they stopped what they were doing (making phone calls and asking for information). Please, stop them if you have the authority to do so.
Has been calling almost every day for the past two weeks. Finally did *69 and dialed the number. Got "customer service". Guy didn't even tell me his name or ask for my name. Kept on saying he could help solve my problem by giving him my account number and SS number. I refused at least three times through out the entire conversation and insisted they stopped what they were doing (making phone calls and asking for information). Please, stop them if you have the authority to do so.
Call was from "citibank". The message said to call 866-865-0738 to retrieve my message. When I called back I got an automated system that asked for my zip code. It said I put it in wrong twice and then directed me to a customer service rep who asked for the rest of my personal information (ss#, address, phone, email). When she asked the reason for my call, I told her about the message I was trying to retrieve. She said it was probably just a courtesy call. I could not find either number associated with citibank on their website.
I received a call from this number 4-5 times a day and they never leave a message. I finally called them back today and if you notice their initial answering never states a company name it just says "customer service". Then, when the actual person picks up the phone they only say "customer service", again, no name of company or what not.
I then asked them to take me off their calling list and he said, "oh, you don't have a student loan with us?" I then asked "who is us" and he tried to divert my question saying that he'd transfer me to the dialing department to get my number taken off of the list. After 30 seconds or so of corny elevator music the same guy came back and said, "I just talked to our dialing department and they will take care of it".
Anyone ever heard of a "dialing department"??? haha, don't get scammed by these idiots. Don't even give them your name - just demand results!
If you compare notes from my callback to the ones above, you will see that they are getting nicer and not so demanding. They are trying their very best to make it seem as legitamate as possible. They guy I spoke to was very nice and probably realized I wasn't going to fall for any of their crap. Even when he asked for my name I didn't give it and he understood what was going on. Be smart people!
got a call from this number but no message was left. for the last couple days have received this number. I called back and only got "customer service" not sure who they are or why they're calling.
I don't answer unknown numbers so I will never pick up.
how are these people getting my phone number