This is apparently a third party collection agency handling a lot of student loans (Sallie Mae).
http://www.bbb.org/cincinnati/business-review ... n-mason-oh-3597
BBB Accredited Business since 7/1/1986
General Revenue Corporation
Phone: (800) 234-1472
View Additional Phone Numbers
(877) 564-7965(Phone)
4660 Duke Dr. Suite #300, Mason, OH 45040
[email protected]
http://www.generalrevenue.com
BBB® Accredited Business Seal
BBB® A+ Rating
225 complaints closed with BBB in last 3 years | 57 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 150
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 75
Total Closed Complaints 225
10 Customer Reviews on General Revenue Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 10
Total Customer Reviews 10
Additional Information
BBB file opened: July 01, 1986
Business started: 11/09/1981 in OH
Business started locally: 11/09/1981
Business incorporated: 11/09/1981 in
Type of Entity
Corporation
Business Management
Ms. Amanda Dash, Customer Advocate Manager
Brian Hill, Vice-President
Mr. Jeffery Mersmann, President
Ms. Brenda J. Souter, Internal Servicing & RFP Analyst, Sallie Mae - Asset Performance Group
Business Category
Collection Agencies
Method(s) of Payment
Check By Phone (Bank Draft)
Mailed In Payments
Online - Website
Automated Clearing House (ACH) or Bank Wire
Western Union
Money Gram
Credit Card
No Cash payments accepted
Walk In payments accepted under $1000.00 at Corporate Offices only
Alternate Business Names
GRC
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To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide
Also with the BBB and follow completely through with it.
Seek a FDCPA/TCPA Attorney if need be.
Some Tips:
*Keep all messages
*Take a picture of your Caller ID
*Keep any and all conversations recorded to your states recording laws, some require they be told, others do not. This can be transferred to a recording device.
*Keep a notebook handy for writing time,date, who you spoke with and what the conversation detailed.
Follow the steps in what you need to know here:
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection
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Related articles:
http://www.givemebackmycredit.com/blog/2011/0 ... collection.html
http://topclassactions.com/lawsuit-settlement ... ion-settlement/
http://www.complaintsboard.com/complaints/general-revenue-corp-grc-cincinnati-ohio-c42072.html
http://www.ripoffreport.com/r/Sallie-Mae-Or-General-Revenue-Corp/Cincinnati-Ohio-45249/Sallie-Mae-Or-General-Revenue-Corp-Sallie-Mae-Collections-GRC-General-Revenue-Corp-M-297190