Caller says they are google plus support and kept demanding I go to google so they could fix my site. I kept trying to ask just what it was that needed fixed and she said I'd have to go to that site and when I asked her just what was I going to be charged by going to that site and she hung up. So my guess is they want to get you to a site to charge you and she was using the bully tactic trying to get me to do it.