Caller asked for whoever deal with our *** account (she named a specific account for one of our specific locations).....I normally put those people on terminal hold and they hang up and that's it. This chick called back on a blocked line and when I questioned what info she wanted she started chewing me out. She ended up in a voice mail box - and the call won't get returned. I understand these people may be trying to earn an "honest living" but seriously - catch a clue. If we don't want your "discount", or to change provider -- no means no!
Blocked the number (as well as the 0145 number) weeks ago...checking my logs I see that they are still calling multiple times every day. With so many people reporting the abuse, I don't understand why these dirt bags can't be shut down...especially when they are using real phone number, continuously ignoring the DNC and above all - verbally abusing people that they call. I also see that they already have numerous complaints on BBB websites and below is one of the many reviews from former employees:
"IF YOU ENJOY A GOOD SCAM AND A FULL WEEKS PAY IF YOU MAKE IT THROUGH FIRST WEEK OF TRAINING THIS COMPANY IS FOR YOU!!"
StarStarStarStarStar
Former Employee - Telesales in Dunedin, FL
Doesn't Recommend
Negative Outlook
Pros
The only pro to working for this company was the day I no longer worked for this company!
Cons
Ghettorific environment, Egocentric no it all trainers with Sailor language including the President of the company. I really wonder if they have ever been sued for sexual harassment or in appropriate behavior towards employees. I have never worked anywhere who encourages employees to smoke the way this company does. You can't stand anywhere near the building because the haze of smoke that comes through the hallways on the 15 min brakes. This is a scam and yes there is potential to make money if you enjoy breaking all the rules and taking a 1000 calls per day fighting with the gatekeeper and claiming the call is an emergency to get to the decision maker. To then sell them on the scam of lower variable energy rates. The ratings are horrible for this company for a very good reason! stay away! Either way if they don't hear you lying and deceiving the consumer they fire you and let you know you weren't a good fit anyway. FYI they make you pay $50.00 for your own telemarketer license that you never see once they fire you after the second week of training.
Show Less
Advice to Management
Not much since it's all a lie. Perhaps not cursing so much during training and stop showing the boiler room as a great example on how to sell. In boiler room they all went to jail. Which is what will probably happen to some of you. Oh and watching the cookie monster rendition of the boiler room and acting in appropriately with a woman is not my idea of a GREAT TRAINING TOO!!! You definitely give good trainers and bad name that are in this industry.
Caller asked for whoever deal with our *** account (she named a specific account for one of our specific locations).....I normally put those people on terminal hold and they hang up and that's it. This chick called back on a blocked line and when I questioned what info she wanted she started chewing me out. She ended up in a voice mail box - and the call won't get returned. I understand these people may be trying to earn an "honest living" but seriously - catch a clue. If we don't want your "discount", or to change provider -- no means no!