You can call them back at 888-261-4660. A person named Alta called and left me a message, claiming that they could get me an interest rate of 1.5% for my credit card, and that I was making minimum payments. Excuse me, I pay my card off in full every month!!! I called them back and they asked if my credit card rates were more than 12%, I said no, and they said sorry about the call and hung up!!