Got this call on a computerized voice, heard CRA, but could not understand anything else.
For sure if you,owe money TO CRA you will a real person on the phone and statements with balance owing.
I have had several messages from these folks on this number in the past two weeks. On some the East Indian accent is so thick as to be unintelligible. I know CRA does not threaten people by phone. Out of curiosity I called the number back and a similarly accented dude responded "Canada Revenue Agency". Anyone who has ever had to contact CRA knows that you get about a half dozen sequences of Press 1, Press 2, etc before you can actually talk to an actual person.
A very-poor-quality, female-voice recording, beginning with a cute musical gong and purporting to be from the Canada Revenue Agency, was left on my voicemail the evening of July 11, 2016. The message, difficult to understand, was that an investigation had revealed I had defrauded the Canada Revenue Agency of an undisclosed amount of death-benefit money. Absolute HOKUM. I called the number, by mistake, and was greeted by a live, male voice, with Southeast Asian accent, who asked me first for my phone number -- to which I replied with a fictitious number -- which he keyed in. He then asked me if I am Mr. XXX, and I said, "YES," in a loud, clear voice. The line went dead. So, perhaps there is a nervous, little Dick somewhere in Bombay! And so I called the CRTC's do not call list. Again. The DNCL agent said the change in the extortion-based script was probably the result of some people actually calling in to the scammers' number.