The person calls indicating they are calling to schedule a chimney cleaning as it is overdue according to their records.  I informed the person we have a local company we utilize.  He replies that the company we use is not licenced or insured - interesting as we are friends with the owner.  I ask for the name of the company he has on file and he mumbles a reply with "chimney service" at the end of it.  I ask him to repeat - the same reply.  He says he has complaints from my neigbors about this company - at this point he does indicate my street address.  I ask for a number I can reach him at - he again goes on about more information will be provided when the workman comes to my home for an estimate. I ask for a supervisor - he agrees, puts me on "hold" and then answers again using a deeper voice.  When I indicate I am aware it is the same person, he says they are related.  At this point, I again ask to be removed from their calling list - this happened last year at the same time of year - and hang up.