The most common mistakes made by people who receive calls from unknown numbers:
Answering the phone.
Instead of answering, let the call go to voicemail or answering machine. Legitimate callers will leave a message.
Pressing a number "to be taken off the list" <<<<<<<<<<<<<<<
That works for legitimate telemarketers, but legitimate telemarketers would not have called you in the first place, if you were on the DNC list. Pressing a number on a call from a telespammer merely confirms you answered the phone.
Returning the call.
At best, returning a scammer's call merely confirms your phone is "live", and your number will be added to a list that will be used by even more scammers. At worst, the call will cost you additional fees, if it is from a foreign country, such as Jamaica (876 area code). Also, scammers are now spoofing Caller IDs, so the number you see may not really be the number that called you. It might belong to an innocent, third party.
Arguing with the caller:
Call center employees have probably heard your argument many times. They may either continue to try to scam you, or they will hang up ... but will also make sure some other scammer calls your number, later.
Blowing a horn or whistle into the phone:
Will irritate the scammer. The scammer may then add your number as a "spoofed Caller ID", so others think YOU are calling them, and YOU may hear retaliatory horns or whistles if the irritated called person calls YOU back!
Forwarding the call to a government office.
Not too swift. All that does is tie up a line at the govt office, and record YOUR number as the forwarding number! Realize that your congress person knows phone scams are a problem, and also knows the FCC and FTC have been assigned the task of upholding the laws concerning this problem. Instead, you should report the problem via normal channels to the FTC or FCC.
Giving the supposed scammer's phone number to other scammers.
May not be a good idea. The 1st scammer might have used a spoofed phone number, and, if you give it to other scammers, all you are doing is causing more calls to and problems for an innocent person.
=====
What you SHOULD do:
If you are disturbed by frequent calls from scammers / spammers. obtain a call blocker app, device, phone, or service. Google is your friend. Remember, the Do Not Call list is effective for registered telemarketers, but scammers / spammers ignore that law.
A quick search of Justia Dockets shows that "Law Office of Joe Pezzuto, LLC" is a defendant in several FDCPA cases over the last year, with more previously
To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide
http://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations
Also with the BBB and follow completely through with it.
http://www.creditcards.com/credit-card-news/c ... ations-1282.php
http://www.consumer.ftc.gov/blog/haunted-phantom-debt
Seek a FDCPA/TCPA Attorney if need be.
***A company must be licensed in their state as well as the one they are trying to collect in if two different states are involved.
Some Tips:
*Keep all messages
*Take a picture of your Caller ID
*Keep any and all conversations recorded to your states recording laws, some require they be told, others do not. This can be transferred to a recording device.
*Keep a notebook handy for writing time,date, who you spoke with and what the conversation detailed.
*Check your SOL for your state as well.
*Attorneys need to be licensed as a DC to collect, all DC's must be licensed in their state as well as yours if different.
http://www.insideedition.com/investigative/93 ... debt-collectors
http://800notes.com/arts/Jb8EW-eDhQA/harassin ... ou-need-to-know
See Residents post here also:
http://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
http://800notes.com/Phone.aspx/1-319-242-7350
They showed up to my house and handed me court papers. The sad thing is if they were nice I would have just paid them. I'd rather just go through the courts so that it is legitimate....