This west asset management is a debt collector for Honor Health formerly Scottsdale Health. Discharged from hospital with a payment plan and first invoice shows up in mid July. One third payment made on invoice per arrangement. Next invoice comes in September and two thirds paid as agreed. Now mid October and collection agency calling for final payment. No invoice received after second payment made. Unfortunately, as busy folks making payments on invoice and a third invoice not showing up, we forgot about monies owed. Bottom line is typical health care organization cannot be consistent with their billing practices and the patient suffers. By the way; no effort on Honor Health to make contact and ask why a final payment was not made. Had a phone call been made by Honor Health the final payment would have been made. Now I can pay the collection agency 25.00 per month until the bill is paid with no interest. PERFECT!
This west asset management is a debt collector for Honor Health formerly Scottsdale Health. Discharged from hospital with a payment plan and first invoice shows up in mid July. One third payment made on invoice per arrangement. Next invoice comes in September and two thirds paid as agreed. Now mid October and collection agency calling for final payment. No invoice received after second payment made. Unfortunately, as busy folks making payments on invoice and a third invoice not showing up, we forgot about monies owed. Bottom line is typical health care organization cannot be consistent with their billing practices and the patient suffers. By the way; no effort on Honor Health to make contact and ask why a final payment was not made. Had a phone call been made by Honor Health the final payment would have been made. Now I can pay the collection agency 25.00 per month until the bill is paid with no interest. PERFECT!