You might be able to stop those irritating calls, for a lot less money than trying legal avenues.
Want to stop repeated telescam phone calls?
Try these alternatives:
1. Do not answer the phone if you see an unknown number on your Caller ID ... let it go to answering machine or voicemail. Many telescammers hang up after three or four rings.
2. If you have a smartphone, get one of the inexpensive or free phone blocker apps at your online app store, and learn how to use it.
3. If your cell is not "smart", read the manual to learn how to set up a "group". Assign the scammer's phone number to that group. Also assign a "silent ring" to that group. You will not hear future calls from that number.
3a. Alternately, assign a "silent ringtone" as the DEFAULT ringtone. Then, assign your favorite ringtones to friends, family, contacts, businesses, etc. That way, you will not hear your phone ring, even if the scammer changes numbers!
4. For cell phones or landlines: Contact your phone service provider. They may have a facility or method to allow you to block numbers.
5. If you buy things online, you might want to google "phone blocker" to see what devices or apps Amazon or other sites have to offer for landlines or smartphones.
6. DO NOT call unknown numbers back without checking who called (800notes is your friend)! All that does is verify your number is "live". Instead, read this:
http://www.consumer.ftc.gov/blog/one-ring-cel ... ing-your-wallet
If you want to report potential fraudulent or scam calls, here are two pages of links to (mostly government) sites in Canada and the USA were you can report those scams, or learn more about them.
Look here first:
http://800notes.com/arts/I2neMkbUAAo/where-to-report-phone-crime
If the reporting site you wanted is not in the above list, try this one:
http://phonehelp.2truth.com/complaint_sites_rev.html
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Short answer:
Buy your folks a good phone blocker, and show them how to use it.
Have call a few times over the past several days. Don't wait long enough to hit phone recorder. Has to be VOIP telemarketer. Even if I was elderly, I wouldn't buy from telemarketers - they are ALL lairs.