I ordered 2 items from them 1 a month ago and 1 3 months ago. Both items have been received. did not answer, not sure what they wanted as they left no message.
So 3 months ago you ordered something. Then after not receiving it for 2 months, you decide to order something else? I strongly suggest you contact your credit card company as there is a limited amount of time you can file a claim. I think this tells you what they're hoping for.