She called my 96yr old gma who couldn't understand her accent or what she was saying and I'm proud to say gma didn't give her personal information except my phone number. The lady had kids screaming in the background and when I asked what prescription she was talking about, after three times she said an arthritis med. Gma doesn't take that! I told her not to call her or me again.
They called and kept me on hold while they transferred me to an "agent." I almost hung up right there, but when I asked who I was speaking with and got the answer "(something?) healthcare." When I asked again, they hung up. Person had an Indian-sounding accent.