Let me tell you all this. I have Verizon. I found an $11.00 charge on my bill for a call to Canada from one of my lines that has international called block. So how did the call get on one of my verizon wireless lines if the line is NOT allowed to call international? Who has been hacked?
Thanks so much for your suggestions. I think I'm going to have to find someone who knows a lot more than I do. They got me good. I can't access Safari at all, except to have the popup block whatever I do- I can't open other windows, can't download or search for anything, all my controls are greyed out, I can't even update my mac keeper. Even this message is posting from my iPad...
You may - MAY - have one other option. Disconnect from the Internet:
After force quitting Safari, turn off Wi-Fi in the upper right of OS X's menu bar or disconnect the Ethernet cable, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one. After than make SURE! you clean out your cache.
This happened to me today . I called the number and the guy who assisted me was rude . When he asked me to download the system he would you but when i went to open it, there was a pop saying what ever it was was not supported or may be harm so i told the guy i would like to do research on his company and he told me it sounds like you are not trusting us . So i told him youre right i dont trust you and he hung up on me !
Iuckily Googled the number first but when I force shut down the computer it opens everything again including that page where it says that I have a virus.
What can I do? Shut my wifi down and put it back on?