Received a call from Michael Soloman from Pro Insurance. He asked for someone in our firm by first name only, then he said thaks. I found that to be poor phone etiquette. I called the number he gave me and it wasn't valid. I then called the number that showed on our caller ID. I asked for the supervisor of Michael Solomon and the receptionist put me through to Tom. I told Tom of my recent experience and he assured me that he will have a talk with Michael. I also told Tom that if we receive another call from the company whether it be from him directly or any harrassing calls i will file a complaint.