Man from "US Postage Meter Center" called to ask how our failrly-new Pitney Bowes meter was running. Gave me a number to call him if I needed supples (his name was Rala and the number he gave me was 1-800-777-6335 ext 19)
He then wanted me to verify my mod# or serial number on the machine, and I refused to do so. Said I do not feel comfortable givng that info out over the phone.
I just got a call from a guy identifying himself as "Fala" from the USPS Postage Meter Service telling me that he was sending us supplies to get us through December. He asked to verify the model # of the meter. I told him our scale needed to be repaired and he said he'd send someone out to recalibrate it. I also told him that out meter machine needed to be repaired as the sealer was not working either. He said that was a different department. I again questioned him about the supplies because I knew we had plenty of labels. He said it was for ink, oil and labels. I told him we've never inked the machine ourselves and that we had plenty of labels. He then said he'd cancel the order. I asked to be transferred to the department that would repair the meter and he hung up on me.
The number he gave me to call back was 1.800.777.6335 ex. 19
A guy by the name of Austin called and asked me how my new mail meter is working. I told him about the issues we are having with the machine then he proceeded to say the reason why he was calling today was to send us updated supplies for the machine. RED FLAGS went up b/c I knew we got our supplies included with the price of our lease. He gave me his number 800.777.6335 ex 20 and said he was with US POSTAGE METER SERVICE. He asked for the model number on the machine. I told him I'd have to go to the next room to get it and placed him on hold. I then googled the phone number and came across this site where I determined the phone call was fraudulent. I then picked back up the phone and told him that I don't have his company on record as the one that deals with our machine. HE fumbled and said there must be some kind of mix up, apologized, and told me to have a good day.
1-800-777-6335 Called me today asking about my hasler meter. I spoke with a man named Kyle Jordan. He was very nice and helped me alot. I looked online to find nothing but bad things about his company. I do not think kyle or his company are a scam.
You know at first I thought , maybe we shouldnt be ordering from some one other then Pitney, but then I figured, well, give it a shot!? Some of there prices are lil bit higher, but they cant help it cuz they have to get it from someone else. But A LOT of there things ARE SO MUCH CHEAPER and they have the nicest customer srvc EVER! Pitnsy, u cant even get a LIVE person. And then they never have anything in stock. People shouldnt be so mean. They been in business over 30 years, that says somthing, I think. I love my rep, she takes care of me :0.