I just RETURNED a call to RLS Construction, as I had miss the incoming call and Ralph Smith had left a message. Considering these rough economic times, I returned the call thinking that it was not a solitication being the area code was 661. Wrong! I returned the call, I identified my self, and my company. He asked for the man in charge of purchasing diamond blades. I told him, he is a she, she is me and kindly remove my company from your call list. He asked me to hold on a minute so that he could remove the name. I asked him to hurry please a the call was long distance. He told that these days there are ways to and not be charged. I asked him why does he not have a toll free number for return calls then. He was rude, disrespectful and had the nerve to call me right back! I told him there was no need to be a smart [***], and he told me I was a dumb [***] for not purchasing diamond blades from his company. What a jack [***]! Been in business for 20 years, not much I haven't heard. Wonder if he would speak to my husband like this, or better yet, in person.
Got a call from RLS Construction. Returned the call and talked to Ralph Smith. Ralph explained to me that he was the owner of the company and wanted to give me an opportunity to try his diamond blades that were so different. The call went on for awhile as I am usually pretty willing to give people a chance. In the end he was about to send me a blade. I got more skeptical and eventually he hung up on me. I called back to make sure he was not going to send the blade. The guy who picked up the call claimed to be Ralph Smith as well... only I could tell he wasn't... So I called him out and told him not to send anything. Bunch of BS like the rest of em... "Ralph" told me he was all about honesty... turned out he was full of it.
They have changed or added a new number, 661-310-1644, same Ralph Smith, supposed owner of RLS Conbstruction, Ralph appears to be a busy guy with multiple personalities, I have had these guys cuss at my receptionist when asked to identify themselves and what is the purpose of the call, Nice people!!
I have had the same problem with these people that you all have. They are unbelievably rude and boisterous. They keep calling our company trying to collect money. Several people in our office have explained to them that the blade was shipped to a company that rented space in our building that is no longer here and that we don't even use blades. They insist that just because it was shipped to our address that we are obligated to pay for the blade (even though they have acknowledged that the invoice is not in our name). Today he called and was screaming in the phone to one of the other ladies in our office. She told them that she would not be screamed at and hung up on them. They called right back and I answered the phone (he started screaming immediately). I told him that I was not the one who talked to him earlier. I also explained to him that we did not order a blade and were not responsible for it because the invoice was not in our company name. He kept screaming that he would get his money one way or the other and that he would turn us over to a collection agency. I told him to go ahead because there is nothing they can do to us. I know they are trying to collect money, but we have told them repeatedly that we can't help them. Still, there is absolutely no reason for anyone dealing with the public to act this way. TOTALLY UNPROFESSIONAL!!!!