This is so annoying! I got a call at 4:44 am this morning. I hung up and they called again. I need help with this. I turned my phone off after second call.
I work for a call center for Apple and the kid called and started to sing a song about the actual fruit. It was quite funny. After he was done i asked if he needed help with an actual order... He burst into song again. Once finished with his second verse I let him know to keep practicing and that his song was beautiful. Advised when he does have an order to call back and have a nice day :)
This kid has found his niche with apple. i received a call from him saying he had an apple 2. after i described what was happening couldn't be happening because apple 2 does not have a graphical interface; he went off the deep end.