Caller ID read "Out of Area"
Some sort of "Shipping Supplier". They always ask if we still use the 2 inch packing tape. I just tell them that we use the 3 inch packing tape and they say "Oh, Ok thanks" and then tell me "good bye".
Just tell them you only use 3 inch tape and they will leave you alone (temporarily until they call the next time).
Sadly, I used to be an telemarketer for Dynatek Industries. The scripts we are forced to use are created for the sole purpose of deceiving a shipping employee or supervisor to verbally agree to have a complimentary catalog, Starbucks gift card, ((AND)) a "small" or "sample sized" box of tape sent to them (which is not complimentary). It an "impulse" purchase. However we never mention: the price, number of rolls shipped, or even the value of the gift card. Our scripts say they pre pay the shipping, but they don't. There is no catalog either. I doubt they have been in business for 25 years, but they are celebrating their 25th anniversary every year.
All the companies they are successful at scamming have one thing in common; human interaction. Companies that use
automated telephone management services are much harder to hit because its hard to get someone on the phone to verbally agree to something.
Strategies I noticed companies used to defend themselves:
THE BEST DEFENSE ARE SECRETARIES WHO DO NOT GIVE OUT: NAMES OF EMPLOYEES AND THEIR EXTENSION #. A lot of their successful scams come from "call backs"- getting the name of someone in shipping and or their extension number, so that way when they call back it seems like they have established business with them. IE Dynatek
is their current supplies provider. Telemarketers can get that info from a secretary or when they forward them to a voice mail with that information on it.
Secretaries that are not allowed to forward calls without a contact name, or give out personal information
gives their telemarketers a reason to hang up and call another company.
Asking to take personal messages and the return number. Telemarketers don't have incall capability. General answering machines that forward the message to the correct department. -This stops us dead in our tracks, we cant leave a message.
Employees who send all catalog request information to a purchasing agent. Purchasing agents can usually smell the scam.
Mention you cannot take a gift card, Our primary tool used for the impulse purchase.
You no longer use clear 2 inch packing tape.
You are under contract with another provider.
Companies that remember our name and immediately act negatively toward our call.
So how did they get your number? They get their leads from business registries and ask a secretary, operator, or registry directory to speak with your shipping department.
You can annoy them by contacting- Customer Relations/ Shipping Manager/ Manager of the Telemarketing call center; Bill. (Bill is the guy who confirms a verbal agreement for a shipment on voice recording)
Bills personal contact info is: 661 414 0150 or 310 435 2754.
Im not proud of my time with Dynatek, talk about a bogus job. Dynatek goes through a lot, A LOT of employees. I found the job on a craigslist posting. Im not scum, I just needed a job but left shortly after for reasons of conscience.