I actually pressed "1" and was quickly connected to "LaShondra" and I came straight out and asked her how time of hers could I waste, 5 minutes, 10 minutes? She responded with 35 minutes to so I literally got up from my desk to find a book on MS SQL, so I could read to her, but she hung up!!!! How dare she hang up on me? She committed to 35 minutes. I claim fraud against her! How can I get the IRS police to divert for just one arrest and go arrest her for FRAUD???