southern cross contractor for Duke Energy. they say they want to inspect the gas meter. mine is inside the house, so they can't do it from outside! they give a callback number of 1 844 465 2947. i got a letter about this but it still feels sketchy.
Just received a call today from this number. Scam alert!!!!!!! FYI, by federal law, you can have your meter checked and recalibrated one ever 3 years by the main gas provider in you area. Main gas provider not from your group or discount provider I.e. Third party.
They said it was from Duke Energy, but that is not true.
This is legit. It is a company called Southern Cross that does the inspections for Duke Energy. Apparently all meters need to be inspected every year. If the gas meter is outside of the building, they can go check it on their own, but if it is inside, they will need access.
Southern Cross gives a call-back number of 1-866-609-9864 to make appointments for them to check the meter.
The problem I have run into with them in the past comes from the fact that I own many rental properties, and the person who sets up the appointments at Southern Cross doesn't know which properties I am calling about. Last year Southern Cross and I played tag for about 2 months trying to have their inspector be at the same property where I was waiting for them that day.
They seemed to not show up only because the inspector was at a different one of my properties while I was waiting at another property. It was crazy!
southern cross contractor for Duke Energy. they say they want to inspect the gas meter. mine is inside the house, so they can't do it from outside! they give a callback number of 1 844 465 2947. i got a letter about this but it still feels sketchy.