This guy is an a-hole. I picked up the call and he just muttered our CEO's name, and got snippy when i didn't transfer him...This went on for quite some time until he told me he was in the Army and had a contract with our company and stated that i obviously know nothing about it. To which i responded, "i can get you into contact with our sales rep that holds your contract but that's as far as i can transfer you?" then he started yelling at me, telling me "You're a real piece of work" -which i ignored and asked if I could have his sales reps name- He responded with "OF COURSE YOU IGNORED ME..NO! TRANSFER ME TO---and i hung up.
Im betting hes a scam artist....what a horrible person.
I had the same experience as Amanda. "Mike Taylor" called and said he was from the army and needed to speak to our company's CEO. Our CEO does not take his own phone calls so I sent it to his executive assistant. Mike Taylor called back and was FURIOUS that I wouldn't send him directly to our CEO. He continued yelling at me over the phone and had a tone that was frightening. I tried being as polite and helpful as I possibly could and he continued yelling and being very harsh. One of the worst phone calls I have ever received and I take MANY phone calls in a day here.