Recording starts out by saying that Because of I am a valued customer of United (there has also been recordings using other companies such as Marriott, Expedia, Travelocity, etc.) that I qualified for a low cost vacation package.

When you press 1 to speak to a real person it turns out it's a company called "Holiday Sands International" which uses a website by the same name (.com).  They are notorious for forging caller IDs to make it look like you are receiving a local call.