Exactly the same as D Harper. In my case I was advised to buy a Pay Pal Green Dot card to cover my alleged past due amount of $200.04 and the call the number back and give the appropriate information to avoid termination of service. Instead I called my electric provider and verified my current status and the reported the call and phone number to the local police who are currently in estimating. A reverse phone number lookup shows the number belongs to Cheryl Caldwell in Cleburne, TX.
Very uneducated sounding female that stated that my wife had not paid our electric bill and we were scheduled to be turned off at 2pm (20 minutes from the call). She had my wife's name and our street address. I stated that I pay the bills and this was paid on time and in full...when she asked what day, I said I'd check as I pay online. Before I could provide a date, she hung up on me. I used caller id to call back and got vm. Caller id showed this to be "Cheryl Caldwell" and a search on area code 682 shows in the Ft.Worth TX area. Called my power company to check if something glitched in the system...they stated that my bill was paid and no disruption of service was scheduled. Definitely a SCAM that I will report to Entergy's fraud department tomorrow and possibly to the Atty. General's office.
Same story as D. Harper for the most part. Ours played out a little longer. She stated her name to be a ? Allen. She stated that we had less than an our to send payment from PayPal. She said our auto pay had been cancelled. I told her this had to be a scam and identified myself as a peace officer and she quickly hung up. I've called the number back and talked to a few different people. ?Allen sounded like she answered the phone but said keep calling back and asking because they are a disconnect service. She hung up again. I did as asked and called back and she wanted to know why she was getting a phone call and I said you asked me to call back. She said that I was wasting my time and hung up. I hope to get her once again to let her know that she has been reported and I have full intentions of investigating the scam.
Exactly the same as D Harper. In my case I was advised to buy a Pay Pal Green Dot card to cover my alleged past due amount of $200.04 and the call the number back and give the appropriate information to avoid termination of service. Instead I called my electric provider and verified my current status and the reported the call and phone number to the local police who are currently in estimating. A reverse phone number lookup shows the number belongs to Cheryl Caldwell in Cleburne, TX.