"Mark" from "Tuckers" called here on a Tuesday afternoon, just before 5:00 p.m. He kept asking for my boss. My boss was not available, but I was not about to let that person know anything one way or the other. Would not allow me to take a message and would not leave a voice mail. Kept pressing for information re: if my boss was in the office or not. Very creepy. Very, very rude. Finally, I just said, "Well, I have to go now," and hung up the phone. He did not call back.
Said they were with Tuckers and was returning my boss's call. He wouldn't be specific who he was. I've had other calls from "Tuckers" and it's always been a telemarketer. He got smart with me and wanted my name. I hung up on him.
The salesman told me he broke into our office last night and looked at our accounts. He also threatened violence. Generally rude and obnoxious. This is a collection agency that was looking to get our business. The salesman told me he broke into our office last night and looked at our accounts. He also threatened violence. Generally rude and obnoxious. He was very demanding and asking for our account details. He said he would hunt me down and inundate my e-mail, fax and phone line every 5 seconds if I didn't provide him with our clients information that were behind with us. We don't even have any clients. He even yelled at me. I am not sure what kind of sales tactic that is.
Your Desired Resolution:
If this is the way they do business they should actually be out of business.
This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.
Pretending that he knows my husband and that he was expecting his call. Said he spoke with him a few days ago. IMPOSSIBLE! My husband has been in the hospital for 12 days.
Called and asked for my boss by name - like he knew him personally. When I said he was out of the office, the caller hung up. What these people don't realize is that they all have to go through those answering the phone before the boss ever gets the call. We do alot of screening. It makes it frustrating since we take orders by phone....