I noticed something on our credit report from them, so I contacted them as I had never received anything apparently our medical practice sold and sent all accounts to debt collector with out sending even an invoice to us. When I contacted them I gave CCI my address and asked them to please send statements so I could go over charges make sure they are accurate and pay bill. They did not send statements to my address they sent to an old address , they did send a summons to my new address. When I contacted them I was told the person I needed to talk with was out of office left message never received a call back.
I have looked at statements since I went to post office and asked them to hold any mail sent to my old address and noticed quite a few payments were missing.
Still no contact from them even after I sent all in writing including the envelope that they sent to my old address date stamped after I contacted them
cci is collections center inc ... they use several different numbers to call about delinquent bills. if you are getting calls from this number, you are probably getting calls from other numbers used by this company. Just tell them to contact you by actual mail and that you won't handle any business by phone. And tell them that you will report for harassment if they don't stop calling and remove you from their list.
This man who called me tried to get me to discuss my spouse's account and tell me that I was responsible for my spouse's account. I instructed the caller to call the person whose account it is (my spouse). He said that he is not going to play the "go between game" and said that I am responsible for my spouse's account. I instructed the man to send my spouse something in writing that I can put in front of my spouse and tell them to take care of their account. The caller said he would not do that but would just go ahead and send me to their legal department. When he began to raise his voice at me I hung up. I will NOT tolerate verbal abuse (which yelling is). Credit card companies who have both my spouse's and my name on the account won't talk to me if I am not the primary account holder. . .neither will banks, medical facilities, etc. Apparently this company thinks it is okay to discuss a person's account with another person. Horrible business practices (raising voice at people), lack of professionalism (raising voice, making threats, etc.), and unethical business practices (discussing a person's account with another person).
Debt collector, CCI in Bismarck, ND. They don't care if you're unemployed and not bringing in an income. They want their money, and they will yell and harass you over the phone; total lack of any proper customer service skills.
They called one year ago (2015) claiming I owed them thousands of dollars on an account from 2010 that was now in collections. The account in question was opened and paid off in 2010, reopened in 2013, and paid off again. If I owed them anything, why would I have been able to open another account with them? Why would they wait five years? Why wouldn't they have contacted me directly? It smell like bull to me.
I asked them to mail me an itemized invoice and they refused. I called them a scam and said I would look into their claims. I figured that'd be all from them. Then, they mailed a one page bill with fraudulent claims of debt on it. No dates. Just a "You owe this amount and must pay us directly" bill. It was something I could have made in Word in 30 seconds. No return address (of course). So I called them, told them I checked my bank statements and everything was paid. I owe them nothing. They became hostile, so I told them I have a very good lawyer, and if they kept this up they would be paying me in the end. That stopped their inquiry. Until today... one year later...
They called me again claiming the same spiel all over again. So I played along for a bit. They claimed they had sent me an invoice (never did). Claimed they never received payment (obviously). I told them I never received an invoice. They said they sent one and it was never returned with payment. I said, "Well duh, because I never received one." I asked them again to send me an itemized invoice with dates and times of billings. They unsurprisingly refused and just kept demanding payment. So I said, "Alright, how about this. I'll give you twenty bucks to stop calling me. That seems fair and worth it to me, because you are wasting my time, and my time is far more valuable than yours." The woman on the phone got pissed and said the account must be paid in full. I laughed. She said, "So are you not making a payment on this account today?" I laughed again and she hung up on me.
The beautiful part is, I checked all my credit reports. I have no open collections. Never have. Never will.
Don't buy their bull if they call. Do your research. I'm pretty positive whoever is calling is fraudulently claiming to be CCI. They have enough information to get you curious, but not everything adds up. They tried to get my married name (they only have my maiden name) and they tried to get my SSN. Both times, I told them if they were legit they would already have that information.
I noticed something on our credit report from them, so I contacted them as I had never received anything apparently our medical practice sold and sent all accounts to debt collector with out sending even an invoice to us. When I contacted them I gave CCI my address and asked them to please send statements so I could go over charges make sure they are accurate and pay bill. They did not send statements to my address they sent to an old address , they did send a summons to my new address. When I contacted them I was told the person I needed to talk with was out of office left message never received a call back.
I have looked at statements since I went to post office and asked them to hold any mail sent to my old address and noticed quite a few payments were missing.
Still no contact from them even after I sent all in writing including the envelope that they sent to my old address date stamped after I contacted them