I checked information the phone number does belong to the BBB. Someone has either hacked into their files or they are abusing the BBB by sending out this malicious email. My spam fighter caught it - I viewed the source of the message...came from some .org email. Not the BBB. Here is the message I received:
Good afternoon,Here with the Better Business Bureau informs you that we have been sent a complaint (ID 62001754) from one of your customers related to their dealership with you.Please open the COMPLAINT REPORT below to view the details on this question and inform us about your point of view as soon as possible.We hope to hear from you very soon.Regards,Arnold Melendez Dispute Counselor Better Business Bureau Council of Better Business Bureaus 4200 Wilson Blvd, Suite 800 Arlington, VA 22203-1838 Phone: 1 (703) 276.0100Fax: 1 (703) 525.8277
BBB is aware of this Virus Email - directly from the BBB site:
Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that is purporting to be from a bbb.org email address about a recently filed complaint. The email contains a dangerous attachment regarding a complaint and appears to direct recipients to the BBB website. This is a scam – BBB does not send complaints as attachments via email.
The email appears to come from a fakeBBBemployee claiming that the recipient needs to review this matter and advise the BBB of their position. From there, the email appears to direct the recipient to the BBB website, but actually directs them to an outside link. This email is fraudulent and does not originate from BBB. The email attachment and link are malicious and we are strongly advising to not open or click them.
Should you receive such an email, please disregard its message, and report any information received to BBB’s Scam Portal, and then delete it. If you have clicked on the link, immediately do a virus scan.
Yeah, SCAM! Glad I read these reports. I got this email yesterday (on a Sunday) with a link and an attachment. Deleting now...
Attn: Owner/Manager
Here with the Better Business Bureau would like to inform you that we have been filed a complaint (ID 99466618) from a customer of yours related to their dealership with you.
Please open the COMPLAINT REPORT below to view the details on this question and let us know of your position as soon as possible.
We hope to hear from you shortly.
Faithfully,
Nita Aracely
Dispute Counselor
Better Business Bureau
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277
Scumbags are still active. I received the following today, 2-28-2012:
Valued small business owner, we have obtained several complaints about your company possible participation in identity theft. You are asked to provide response to this complaint within 7 days. Failure to transmit the necessary feedback will result in cancellation your Better Business Bureau rating and possible cancellation of your BBB accreditation status.
Complaint ID #1708367
Council of Better Business Bureaus
3033 Wilson Blvd, Suite 600
Arlington, VA 22201
Phone: 1 (703) 276.0100
Fax: 1 (703) 525.8277