I answered and it was a telemarketer name Rachel recorded to lower my interest rate on a credit card. I pressed one to get a live person and as soon as I started to tell him to take me off the list, he hung up. They are rude and this was the third time I did that.
Today, after getting a call from this number for the 100th time, I became so fed up I went on a mission to find where this person is located. What I found is actually scary and I reported it to the FBI.
When I pick up there is an automated message stating that the caller is "Card Member Services" and I can push 9 to consolidate debt, etc.... It is relentless and ambiguous, given they are never calling from a specific bank. Repeatedly I hit 9 and say, "please remove me from your call list" and they hang up. I have, for months, received so many calls that today I became so fed up that I started investigating the cell phone number. I found a site that allowed me to get the supposed location of this number (35.23,80.84). I typed this into Google maps and it showed an arrow on a building in Charlotte, NC that is the headquarters for Bank of America.
First, the callers never identify themselves as calling from Bank of America, second, I have no debt other than a home mortgage, and third, if this was really Bank of America why would they hang up on me? This led me to spend hours finally getting a live person on the phone at Bank of America's Corporate Office who seemed genuinely concerned. Originally, I felt perhaps someone or some employees at Bank of America were taking personal information and selling it to this fake "Card Services" or perhaps even calling from cell phones on the job trying to scam Bank of America customers but, oddly, when the person at Bank of America's corporate number said they had found a fraud line to put me through to so I could report this, another automated system with the name, "Merit Research", came on the line saying if I wanted to remove a line enter the 10-digit number. I entered my cell phone number.
It is too early to tell if this will stop the calls but I think something is up either in Bank of America with employees calling customers of Bank of America or selling customer information to this "card services". Or, and I don't say this lightly, Bank of America is trying to scam its customers.
Clearly thousands are receiving these spam calls based on just typing the number in a google search and seeing the complaints.
Other than report this to the FBI, I don't know what else to do. Something is up though and the fact these calls are coming from the same city (and according to the location search for that number, building) that Bank of America's corporate office is in is too suspect for me.
704-206-0013 called me when a person anserd I asked if they knew they were calling a phone that was on the do not call list and they hung up and I tryed to call the number back and it will not go through