Legally that is all they could say. If you father-in-law has been in the hospital for a long time, there might be an unpaid bill somewhere that was sent to collections. In any case, you should take the time to read my other post.
Answered and said it was Sunrise Credit Serices, said his name was O'neil Armstrong (Sounds Fake to Me), and left a # to call back 1-844-705-0290. Said it was a personeal financial matter....